Testimonials

In the current climate of telesales and touch tone phones, it's reassuring talking to real people who can get things done. C & G understand our business and have always been professional and efficient in all our dealings. We have built a really good relationship and I am quite sure it will last.
Mr P May, MD, Southern Counties Steel Fabrications Ltd

When we first came to C & G, they carried out a full review of our existing cover, surveyed our premises and clearly demonstrated that they knew what they were doing. Our total insurance expenditure was reduced by nearly £15,000 for the same level of cover.
Finance Director of Oxfordshire Water Company

We are delighted with the service, professionalism and expertise of Commercial and General in their handling of the insurance for our business and haulage fleet.
Mr J Samber, Director R & J Haulage Ltd

I am very pleased at the thorough review of my insurance carried out by Commercial & General. The director who visited identified several shortfalls in my cover that could have had a devastating effect on my business. He arranged cover with a secure Insurer at a very good premium to include the wider protection I needed. I am impressed with the efficiency and smooth trouble-free way my business was dealt with.
Mr C Street, Proprietor, Street Shoes

Case Studies

A new venture seaside hotel had problems in finding an Insurer prepared to provide cover, and at a reasonable premium. There was an urgency to obtain cover as the clients were keen to commence trading. The hoteliers were referred to us as specialists in business insurances. We were delighted to be able to rapidly provide cover at a premium well below that offered elsewhere.

Our clients, a multi-national Electronics company had significant problems in obtaining settlement of 2 claims dating back prior to our involvement with them. As part of our service we thoroughly investigated these claims working closely with our client. One of our directors (an ex Insurance Company Claims Manager) was able to negotiate with the Insurers and their adjusters to obtain full settlement of both claims to the satisfaction of our client. Settlements included items that adjusters had previously attempted to exclude from the claims and items for which low values had been offered. Naturally our client was delighted with our service.

A well established retail and warehousing group with a planned expansion programme had not reviewed their insurance covers for some years. C & G were approached to carry out a review of the client's insurance portfolio and to report on our findings. We were able to establish a number of areas where cover improvements could be made and where, by suggesting changes, substantial premium savings could be made without compromising cover. The most notable being to place the Business Interruption cover on an updated different basis. C & G further assisted in the implementation of a robust Business Continuity Plan and a Health & Safety policy. C & G's experienced surveying staff produced a full Risk Management report and in doing so were able to identify improvements that reduced exposure to loss and improved the attraction to Insurers. This concluded a considerable premium saving for our client.

We were approached by a local manufacturer whose commercial combined insurance was due to run out within 24 hours. Their broker had failed to offer renewal terms and when contacted admitted that they had no intention of offering terms, and had failed to give the client any notice at all or that they would be without any protection. Such practice is deplorable, however our immediate concern was to arrange cover. We visited the client the same day to obtain full details, approached the markets for this type of business and secured a new insurance policy, ensuring no break in the client's cover. The premium was also nearly £1,000 less than the previous year.